UN Women's social cohesion and women empowerment program organizes training workshop on "planning and cooperation with local community"

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UN Women organized a two-day training workshop in the Governorate of Zarqa on planning and cooperation with local communities in the field of health services provision. The workshop was organized in collaboration with the Health Directorate and its team at the governorate level. Generously funded by the Government of Japan, this initiative falls under UN Women’s ongoing efforts to strengthen social cohesion and to facilitate access to services for Jordanian host communities and Syrian refugees in the Governorates of Zarqa and Irbid.

On this occasion, Health Directorate professionals have been trained on providing enhanced health care in host communities, with a special focus on strengthening participants’ communication skills while providing health services. The training also emphasized the importance of how positive interactions plays a pivotal role in minimizing medical-related mistakes, while also focusing on team-building and the concept of exceptional health service provision.

During the opening ceremony, Dr. Turki Al-Kharabsheh, Director of the Zarqa Governorate's Health Directorate expressed his support to the initiative by referring to the fact that it substantially contributes to the Ministry of Health’s objectives and values in terms of promoting the rights of patients to access quality health care services, the provision of a safe environment in health centers as well as strengthening positive communication and outreach between patients and their caregivers. In addition, Dr. Al-Kharabsheh highlighted the current challenges faced by the Ministry of Health in providing exceptional medical services vis a vis the increased pressure and demand on health services in Jordanian host communities. As such, he welcomed training opportunities aimed at building the capacity of health providers.

Ms. Hala Bsaisu, the General Manager of AYA Consultancy, also affirmed that health care represents the most important service for both refugees and host communities, in particular for women and girls. While the sector is particularly under pressure, there is a constant need to enhance preventive and continuous medical treatment for women and girls.

The UN Women’s Social Cohesion Programme aims at strengthening those factors and circumstances that promote community cohesion - including strengthened service provision and improved living conditions – while highlighting the important role played by women, youth and civil society organizations. In addition, the Programme promotes the dialogue among service providers, relevant institutions and within communities.